Thursday, June 19, 2008

So Close... and Yet So Far Away

I am dying here. Major, major frustration.

The Family History Center staff members in my area have been encouraged by our stake FHC directors to try to register for the new Familysearch.org. Other staff members have had success, so it's been exciting. I've been trying for weeks - entering the necessary information, clicking "Send" and hoping - only to be told that "New Familysearch.org is not available in my area." Well, yeah, or I'd be using it by now... *murmur murmur*...

Today, I received an email from support@familysearch.org. You know, the actual people who TELL you when new Familysearch is coming to your area. The people in charge. "In about four months, New Familysearch is coming to an Internet-connected computer near you," they announced. "Here's your material - get learning this stuff so you can teach it to others in your area," they instructed. "You should be able to register immediately upon receipt of this email," they joyfully expounded.

Cruel, cruel, cruel... this has turned out to be a fabrication.

I have emailed. I have called. I have been told to wait 72 hours. ROWRRRRRRR!!! *snarling*

It reminds me of the time I ordered that beautiful Wendy's salad, put it on my dashboard so I could stash something in my purse, and my husband took off uphill at lightning speed and my beautiful salad flew off the dashboard and spilled all over me, my clothes, my socks, my shoes and the floor of the car. I was heartbroken. "We can order you another one," he said.

I don't want another one!!!! I wanted this one! NOW!!!

On a completely different topic, I believe one of my missions here on earth might be... going out on a limb here... to learn patience.

For the uninitiated: New Familysearch is the Church's latest genealogical development - a way to consolidate all our family information in Ancestral File, Pedigree Resource File, the IGI, and myriad other databases that people have sent in over the years. We can squish our ancestors together so they're only in there once. We can do TempleReady FROM HOME (this is huge). We can communicate and solve problems with misinformation. I've been hearing about this for probably over a year. I've been looking forward to using it myself for months. I actually did get to use it at the FHC, using my stake FHC director's username and password (she let me). I'm absolutely beside myself that I still can't get to it. So there you have it - now you know what the big deal is.

2 comments:

  1. Temple ready from home??? Wow! That is cool!

    Sorry for all your headaches though.

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  2. I have no idea what that thing is...both the Familysearch...and also that other thing...what did you call it?

    Oh.

    Patience.

    ReplyDelete